-

Thursday, June 14, 2007

When life hands you lemons....

You know the rest of that saying... Somehow, I managed to find this quaint little online gift boutique when I was searching for something special for a friend of mine last spring - Kim and Jason's Lemonade Stand. Cute, right? Very eclectic little shop with very eclectic little gifts. A little spendy, but so worth it for the customer service.

The more I read about this little site, the more interested I became. It is so much more than an online gift shop. Jason is a cartoonist and both Kim and Jason have blogs which are just delightful.... it is like a whole underground culture. Their business supports childrens charities such as St. Jude's Hospital and Compassion International. The cornerstone of their philisophy is "Escape Adulthood" - get away from the doldrums of adult life and get back to the those things that make you feel like a kid again - have fun with life...

So, I found a really cute item on their site a few weeks ago and decided to order one for my sister-in-law. I placed it in my shopping cart, but was waiting until Tuesday to order it (you see, on Tuesdays, shipping is only 25 cents...) and yes, I am that cheap. :)

Well, Tuesday came and went and I forgot. A few days later, I received an email from Jenna, one of their staff... she has some "grand poobah"-like title which escapes me at the moment... asking if I had any issues or concerns since I hadn't completed my order. I explained that I still planned to order, but that I had to get all of my ducks in a row, first. She responded with the comment "proper alignment of waterfowl is important". Indeed! Just that email made me smile and feel warm inside... This was not just another online shop. There was a real person on the other end of that email, a person after my own heart...

So, about that cute item? I ordered three of them this week (yes, on Tuesday). One for my sister-in-law and 2 more for a couple of my online friends who should be getting a nice surprise in the mail soon. ;)


I have an "Escape Adulthood" sticker on the rear window of my car. It makes me smile. It reminds me to have fun... and when life hands me lemons... it reminds me that I really need to go make some lemonade...

7 comments:

Laura said...

Awww, great post! Love the "Escape Adulthood" saying...something to think about for sure. And what a CUTE site!

Ingrid said...

I liked your post. It is refreshing when customer service actually has a human touch.

I so want a bumper sticker like yours, but I did not find them on the iste. Do they even sell them? I think I recall you said they sent you that one as a freebie.

Mary Ann said...

Oh my goodness. What a cute little store. I'm glad you had such a great experience with them.

Corey~living and loving said...

Great post! I love things like that. Her comment in her email cracked me up! :) very cool! Thanks for sharing.

Megan@SortaCrunchy said...

CUTE stuff! Gotta love great customer service like that, too!

Lori- Fairytales & Margaritas said...

I am in LOVE with that store. It is so cute! I'm going to get those Table Topics. And possibly a few of those journals. My grandmother made one for me before she passed and it's one of my most prized possessions.

Stephanie said...

Just what I needed, Amanda - another place to shop! And thanks for giving me something to think about too - I need an escape every once in a while!